FAQ
Frequently asked questions
What is CVSet?
CVSet helps you tailor your CV to a specific job. It scores your CV, shows what to improve, and prepares your whole application.
Why not just use a general AI chat?
A general AI chat is useful, but you write the prompts and check every answer. CVSet scores your CV, tailors it to each job and builds your full application. It only uses facts from your CV.
Who is CVSet for?
Anyone applying for jobs. It works best if you already have a CV and a job description to work from.
What do I need before I start?
Two things: your current CV, and the job description you are applying to. You can also score your CV on its own first.
What file types can I upload?
PDF and DOCX. You can download your finished CV in either format.
What do I get for free?
Your general CV score and one CV analysis session. Tailoring and the Application Support need a paid plan.
Do I need an account?
Not for your first score — drop your CV on the home page and see it straight away. To save your work, optimise, tailor or track applications, you need an account.
Can I use CVSet without a job description?
Yes. Score and analyse your CV on its own. Add a job description when you are ready to tailor.
How does the CV score work?
CVSet scores your CV across nine areas. Each area covers a different part, so nothing is counted twice. You can see all nine on the Analysis page.
What is the difference between analysis and tailoring?
Analysis improves your CV in general. Tailoring adjusts it for one job across five areas: Skills, Keywords, Language, Prioritisation and Quality.
What is in the Application Support?
Your tailored CV, a cover letter, interview questions, first-call prep questions and a follow-up email. All written for that job.
Does CVSet check my personal statement?
Yes. Your personal statement has its own section, and every scoring area is applied to it as a whole.
What is the AI Report?
It looks across your applications and shows the skills that keep appearing in the roles you target. It needs five applications.
Can CVSet find jobs for me?
Yes, in the UK. Tell Roles the job titles, location and pay you want, and CVSet searches Reed at 12:00 and 17:00 UK time, checks each advert against your CV and shows your 10 closest matches. New matches replace the roles you have already seen, oldest first. You can also get an email just after midnight listing the new roles you have not seen yet — at most one a day. Roles works on every plan, including Free, once you have analysed a CV.
So what does CVSet actually change?
Think of it as a career coach for your whole job search, not just your CV. It analyses your CV from several angles, then reorders, rewords and highlights what you already have. It optimises your CV in general, then tailors the language to match each job description. From there, it builds your cover letter and interview prep, so you can focus on the interview itself.
Will my CV pass an ATS?
Every company sets up its scanning software differently, and those settings are not public. CVSet works to the general standards most systems follow, then matches your CV to your job description.
Why did my score change when I ran the same CV again?
CVSet uses AI, which generates every result fresh. Scores and suggestions can shift slightly. The main findings stay the same.
Do I have to accept every suggestion?
No. Accept the ones you agree with and skip the rest. Your CV stays yours.
Can I edit a suggestion myself?
Not inside CVSet. Download your finished CV as a DOCX file and make your edits there.
How much does CVSet cost?
Weekly gives you 7 days and 35 credits; Monthly gives you 30 days and 120 credits. Scoring a CV uses 3 credits, optimising it 3, tailoring it to a job 2 and that job's application pack 1. An alternative suggestion, a learning plan or skill guidance uses 1; downloads and role matches are free. We quote in your local currency where we support it and in US dollars otherwise — the exact amount is confirmed at checkout.
Will I be charged automatically?
No. There is no subscription and no auto-renewal. Every purchase is one-off, so there is nothing to cancel.
Do my credits expire?
Yes. Credits last for the length of your plan, then expire. If you buy another pass before the current one ends, your unused credits carry over.
What if I run out of credits?
Buy another plan to top up. Your saved work stays in your account.
Can I get a refund?
Yes, if you hit a bug or something is wrong with your results. Send us screenshots and we will refund you in credits or to your card.
Is my CV private?
Yes. CVSet follows UK GDPR. We never sell your data or use it for advertising. It is processed only by the providers named in our Privacy Policy, to run the service for you.
Do you use my CV to train AI models?
No. We do not train AI models. CVSet uses leading models from established providers, and your data is not used to train them.
How long do you keep my data?
If you never buy a pass, 30 days after you sign up. Once a pass ends, 60 days after a Weekly pass or 90 days after a Monthly pass. We email you a week before anything is deleted, and buying a pass before then cancels the deletion.
What happens to my work after that?
It is deleted with the rest of your data. Download any CVs or Application Supports you want to keep.
Can I delete my account and data?
Yes. Open Settings in your dashboard and delete your account there.
Still have a question? Contact us